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5 reasons your internet connection is slow and what you can do about it

By June 29, 2018 July 29th, 2019 No Comments

For 40% of UK workers slow internet connection is the biggest time waster, according to a study by Talk Talk.

2/3 of participants who took part in their survey said poor technology have a large effect on their productivity.

There’s no doubt the internet has become vital for daily business activities. We need it for almost everything. Working at a faster pace, to tighter deadlines and juggling heavier workloads, losing the internet is stressful for your employees. When it goes down, it’s like losing an arm or a leg.

Employees are left frustrated, waiting for pages to load and files to download. All this waiting is costing your employees time and your business money.

If you’ve got teams in multiple offices, who communicate using apps like Slack and Skype, then you’ll know how important the internet is for keeping your teams in contact. When it’s running slow, the apps using it will be running slow too and affecting your teams’ abilities to collaborate.

Why is your internet slow and what can you do about it?

Slow PCs

People often confuse a slow internet connection with a slow PC. It might be that your PC is the culprit. So check to see if everyone’s computer is running slow.

If the problem is wide spread, it’s time to use the turn it off and on trick again. You will need to troubleshoot the hardware by resetting the router. Once it has been restarted, the internet should be back up and running at normal pace.

However, if it’s only your PC that is affected by slow internet connection, there may be an issue with your PC. Click here for some quick ways to speed up your computer. Alternatively, if you need more IT support to tackle your slow computer, get in touch today.

Time to upgrade

We’re all online much more than we used to be and your connection may not be big enough to support your employee’s growing online activities.

Internet connections are constantly evolving, getting faster all the time. Although many businesses are still running on outdated connections with slow bandwidth speeds.

Find out what plan you have. Depending on the size of your business, you may need to pay more for faster speeds.  You should check to see if you could benefit from a leased line or ethernet, which  will provide you with a faster connection.

If your internet connectivity isn’t delivering on your needs, click here.

Upload and Download Capacity

Are you using the Cloud or hosted VoIP? The more your employees use the Cloud, the more bandwidth is consumed and the greater toll this takes on your network connection.  You need the appropriate upload and download capacity to ensure your connection can handle the amount of uploading and downloading being carried out using the internet.

To make sure your employees can access their data stored in the Cloud quickly, your bandwidth needs to match your network capacity.

Improving your upload speeds will speed up your employee’s abilities to upload attachments, images and send emails.

Plug ins and Apps

Data storage applications such as Google Drive, OneDrive and Dropbox all use the internet connection to upload and download files. They’re often working in the background without you noticing. As they are always uploading, they’re moving very little data at any given time. It shouldn’t impact your connection.

However, cloud back up applications let users schedule a specific time for files to be uploaded. If you have a lot of files waiting to be uploaded, then you’ve got a lot of data being copied at once and this will have a significant impact on your internet connection.

Backing up your data continuously means smaller amounts of data will be uploaded at once so this will not use as much of your bandwidth.

Users and Devices

Think about how many people in your office are connected to a single connection. The more employees connect, then the more limited bandwidth there is to go around.

Next, think about how many devices each of your employees is connecting. Each employee will have at least their laptop connected to the internet and considering the popularity of BYOD policies, possibly other devices including mobiles and tablets.

If each employee has around 2 or 3 devices connected to the same internet connection, it’s going to slow it down. This is called bandwidth overutilization and happens when the internet is being used more than the connection can handle.

To speed up your connection, you can limit the amount of bandwidth these devices can use, so the majority is only used for company devices. Or, consider restricting the internet connection completely, so it can only be connected to from company devices. Fewer connected devices means better speeds.

So if you need help finding the right connectivity solution for you, click here.

Filtering content

How often have you seen a colleague watching YouTube videos, streaming a sports game or browsing social media? None of these tasks are relevant or beneficial to your business. Yet, they’re using up your valuable bandwidth.

Many businesses don’t restrict access to certain sites or filter the content employees can access via the internet.

But you can ensure your employees are only using the internet connection for business related tasks which will help speed up your bandwidth.

If you’d like more information or more IT support we can help. Please get in touch today and we can help develop the right connectivity solution for your business.

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